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hyperWALLET™ is now available through MemberDirect

You can now transfer money directly into your hyperWALLET™ in real time!
It is just as fast as transferring between your MSCU accounts;
you no longer need to wait overnight for processing.


hyperWALLET™

The hyperWALLET™ online payment service, available through MemberDirect, allows you to email cash to friends and family, transfer funds between financial institutions, shop online, and receive payments from other hyperWALLET™ users. This service is a quick and secure way to transfer cash; the fees are low, and no personal information is revealed.

For example, if you have a teenager away at school you can use hyperWALLET™ to “Beam” or email funds to that teen. You can also use hyperWALLET™ to pay for items purchased online and avoid the risk of sending out your personal information or credit card number.

Getting Started l Services l Service Fees l Transaction Limits l Technical Support l FAQ

How do I start using hyperWALLET™?

If you are not currently enrolled in MemberDirect please contact your branch to sign-up.  Once you are enrolled in MemberDirect, the next step is to set up a hyperWALLET™ account and get an ID number.

All you have to do is go to MemberDirect and click the link for hyperWALLET™, select new wallet sign-up and follow the instructions.  You will be sent an activation message and a member profile containing your wallet ID. 

You can then go to MemberDirect and transfer funds to your hyperWALLET™ account.  The funds will be transferred to your hyperWALLET™ immediately! 

*May be subject to daily, weekly, and monthly transfer limits

Services

Add Cash
Transfer funds from MemberDirect directly into your hyperWALLET™ immediately
May be subject to daily, weekly, and monthly transfer limits

Cash Out
Move funds from your wallet to any bank or credit union account in Canada or the US (you will need specific account details to do this)
It takes 1-2 business days for funds to transfer

Beam Cash
Send Cash from your wallet to any e-mail address (the recipient will need to open a hyperWALLET™ to access the funds)

Auction Tools
• Send and receive auction payments

Foreign Exchange
Convert Canadian Funds and US Funds online

Business Payments
• Remittance, invoices, and web cheques                         

Service Fees:
Cash Out to Canadian Financial Institution - $0.75
Cash Out to US Financial Institution - $0.75 (USD)
Receive Cash Payment for an Auction sale – 2.9% ($5 maximum)
Receive Cash Payment with web cheque – 2.9% ($5 maximum)
Mass Invoicing – Contact hyperWALLET™ for more information

hyperWALLET™ Transaction Limits:
There is no limit to the number or value of cash transfers between “wallets’ that you may process. For cash-outs, the transaction limits are:

  • CAD$5,000 or USD$3,500 daily maximum.
  • Any CashOut in excess of $2,500 CAD or 1,500 USD may be subject to a processing delay of 1-2 business days.

Technical Support

For assistance with hyperWALLET™ please contact:

Technical Assistance
Monday – Friday between 8:00 a.m. – 5:00 p.m. (PST)
1-877-925-5381

Or click here to email your comments are questions to hyperWALLET™

Please note: MSCU and MemberDirect do not provide technical support for hyperWALLET™.

FAQ
Click here for more information.





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